Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: October 2025
At Sanara Mental Health, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our online services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide through our website forms, including:
Name
Email address
Phone number
Insurance provider
Type of therapy
Other information you choose to provide through our contact or inquiry forms
Non-Personal Information
We may collect non-personal information such as browser type, device type, IP address, and information collected through cookies and website analytics.
How We Use Your Information
We use information submitted through our website to:
Respond to inquiries and schedule appointments
Verify insurance and provide billing support
Improve website performance and user experience
Communicate updates about services and resources, with your consent
SMS/Text Messaging
If you provide your mobile phone number and consent to receive SMS/text messages from Sanara Mental Health, we may use your phone number to respond to your inquiries and communicate with you about scheduling an appointment.
SMS/text messages are intended for general communication, inquiry responses, and appointment scheduling. We do not use this messaging program to send marketing or promotional text messages.
We do not sell, trade, or rent mobile phone numbers or SMS/text-message consent information to third parties or affiliates for their own marketing or promotional purposes. SMS/text-message consent is not shared with third parties or affiliates for marketing purposes.
You may opt out of SMS/text messages at any time by replying STOP to a text message from us.
Website Forms and PHI
Please do not submit Protected Health Information (PHI) via our website forms. Our online forms are for general inquiries and scheduling only. PHI should only be shared through secure client intake systems provided after scheduling.
How We Protect Your Information
Our website uses SSL encryption to protect information submitted online.
Access to submitted form data is restricted to authorized staff.
We do not sell, trade, or rent personal information to third parties.
Cookies & Analytics
We may use cookies and third-party analytics tools, such as Google Analytics, to understand how visitors use our website. You can disable cookies in your browser settings.
Your Rights
You may request that we delete your information from our records.
You may opt out of email or SMS/text communications at any time.
Contact Us
For questions about this Privacy Policy, please contact:
Take the First Step
With the right support, healing and clarity are possible.
2700 Richards Road
Suite 202
Bellevue, WA 98005
